Tap on Add Account and complete the process of adding the account to your device. You must follow these steps to add all your Google accounts, and once this is done, return to the Play Store and find out if this has resolved your problem. Sometimes, your Play Store updates may be the cause of the problem. So, uninstall the update and allow the app to update once again. It can help in solving the problem. Once the updates are re-installed, try to download the apps repeatedly to check if it is working as expected.
Once the app has been updated, head into the Play Store and check if the apps are now being downloaded or not. For users who cannot fix the problem with any of the above solutions, our last resort, which happens to resolve many Android issues effectively, reset your device to factory settings.
All data will be deleted from your device, and all third-party apps will be removed. You will also lose personalized settings because the phone will go back to the default settings. It is why you must create a backup for the data that you consider essential. You can back up the data on a computer or use your Google account to back up the data. Your phone will give you the option to back up the data on the Google account before you reset the device. Once the reset is complete, your device will automatically restart.
Go to the Play Store and check if the problem you were facing has been fixed. Sometimes you may not be able to download the apps to your device because of insufficient space. You will have to delete a few things from your device to make space at times like these.
Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps. To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager. Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen.
Tap on uninstall and confirm the uninstallation. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen.
All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device.
Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer. Check out current deals! Go Shop. Choose the people to notify and enter the reason for this action.
Author of this post. People who publicly replied to this thread. Please log in to 'Like' this post. Welcome to Ideation! NosamLuap 9 John. Stay in touch Our commitment to the environment Lenovo is committed to environmental leadership from operations to product design and recycling solutions. For the most part, there are no widespread device-breaking bugs for the Moto X, and most of its problems tend to be small and relatively easy to fix.
Wi-Fi connectivity issues are far and away the most widespread problems experienced by smartphone users. There are several different factors that might be at work here, and the problem may lie with either your Moto X or your wireless network. Toggling Airplane Mode on and off should give your phone an opportunity to reconnect to the wireless network and may resolve any simple issues. If a particular wireless network is giving you a headache, try accessing the Wi-Fi menu and have your phone forget the network.
Still having trouble connecting? Your network may have some connection issues. Try turning off your router and modem for 10 seconds, and then turn them back on again. Still no dice using these other methods? From time to time, Moto Assist can get stuck in a particular mode. For instance, mine once spent a whole day thinking I was still driving when I was just quietly sitting around the house.
However, if your battery life has taken a sudden plunge or substantially reduced for seemingly no reason, then something on your device is most likely misbehaving. Use the Battery Manager under Settings to determine which apps and processes are using the most battery life. For the typical Android user, the Screen and Android System will usually use the most battery. If some other app is sucking away your battery, try disabling or updating it.
Under your Settings, go to Storage. Then scroll down to Cached Data and tap that. Plenty of Moto X users have complained that their device is overheating. Sometimes this can happen when using process-heavy applications like 3D games , but other times it can occur through routine use.
This problem is particularly bad among users who selected leather backings for their phones. While sleek and stylish, leather insulates rather than conducts heat, and most devices vent heat by radiating it from their backs.
Because they disperse the heat this way, that metal backings are the least at risk for overheating with bamboo and wooden backs falling somewhere in between. The best thing to do is take preventative steps. Keep your Moto X out of direct sunlight.
If the back becomes physically hot to the touch, turn off your phone and leave it someplace cool and shady for ten minutes. Sometimes a new start is all a device needs to get reconnected to the network.
Sometimes, a third party app is just the thing to give your GPS the jumpstart it needs. If your phone starts Googling commands instead of performing them, your best bet is just to turn your phone off and on again. Unfortunately, the preinstalled camera app on Moto X sometimes has a some difficulty focusing, and this leads to some blurry images.
Use a soft cloth and a dab of rubbing alcohol and you should be good to go. Occasionally, the camera will fail to boot and kick you back to the home screen. This sort of glitch happens when your Moto X is trying to do a lot of things at once and gets bogged down.
Try turning your phone off and back on again, and the camera should work just fine. What do you do? This problem seems to happen uncommonly, and hopefully it will be addressed in future updates. As it stands, usually just calling the person back is sufficient as this problem seems to resolve itself after the initial unanswerable call.
Ordinarily, cell phone microphones are tuned to pick up a range of sounds specific to conversational human voice. The Moto X comes with an unusually sensitive microphone. On Skype or video calls, this can sometimes become a problem as the microphone will pick up air conditioning units, computer fans, and other minute background noises. Sometimes the simplest solution is the best one.
Using a Bluetooth headset can, in many cases eliminate background noise being picked up by the Moto X microphone. If people are regularly having trouble understanding you or complaining about background noise, you might want to look into a Bluetooth earpiece. These problems usually involve the phone continuing to play sound from its speakers in spite of being connected to a Bluetooth device, or the phone is not connecting to a known Bluetooth device when it should.
Check and see if your Moto X is up to date. You can see if a new update is waiting for your phone by choosing System Update in your settings. Turn both your Bluetooth device and your Moto X off and wait a few seconds. To figure out if this is the case, reboot the device in Safe Mode and see if the issue still persists. Guides to booting into Safe Mode, and how to perform a factory reset can be found below. As you will lose all your data if you do a factory reset, before doing so, you can also try clearing the cache partition of the device.
You can find the guide to doing so below. Problem 2 — Issues with Motorola Assist. Potential Solutions — You can try to reset the Motorola Assist app by going into Settings — Apps, tap on Motorola Assist, and tap on clear data and clear cache. A soft reset may do the trick. The guide on how to do a soft reset can be found below. In more extreme cases, a factory reset may be required. Then restart the router and try connecting to network by adding the credentials again.
This is of course just a temporary fix and the issue may come back. Download the Wi-Fi Analyzer app from the Google Play Store and looking at that information, you may need to change the channel on your router. In the router settings, check to see if MAC filtering is on. If there is an issue with data sync, a clearing the cache partition may work. You can find the guide on how to do so below.
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